Viktor Weyand’s Career Spans the Slopes as well as the Globe

by Jillian Fehrenbach on March 24, 2017 in Employee Loyalty, Group Travel, Incentive Travel, Wellness

Not many people get the opportunity to work with an icon in their industry, let alone an icon in two industries. Those of us who’ve had the opportunity to work for Viktor Weyand know what a force of nature the man can be; and there are hotel and incentive suppliers around the world that know … Continue reading “Viktor Weyand’s Career Spans the Slopes as well as the Globe”

Navigating Your Way through Trusted Traveler Programs

by Jillian Fehrenbach on February 22, 2017 in Group Travel, Incentive Travel, Individual Travel

Frequent fliers now have several options from which to choose when it comes to expediting their way through security lines. The newest of these programs is Clear, which is privately operated but sanctioned by TSA. I recently became a member, and so far, it’s been amazing.  The one drawback is that it’s only in 20 … Continue reading “Navigating Your Way through Trusted Traveler Programs”

2017 Meetings Industry Forecast

by Jillian Fehrenbach on February 16, 2017 in Group Travel, Incentive Travel, Individual Travel, Meetings

I’ve had the opportunity to read several recaps on the trends predicted to impact the Meetings Industry this year. One of the best was in a recent webinar by Meetings Today and U.S. Travel featuring Michael Dominguez, SVP & CSO for MGM Resorts. Dominguez is a popular speaker in the industry, and for good reason. He’s knowledgeable, matter … Continue reading “2017 Meetings Industry Forecast”

IRF Releases Top Incentive Trends for 2017

by Jillian Fehrenbach on January 20, 2017 in Employee Loyalty, Group Travel, Incentive Travel, Team Engagement

If you have plans to launch an incentive program this year, you’ll want to know what trends are shaping the industry. The Incentive Research Foundation (IRF) has just released its 2017 Trends Study, which highlights the top ten trends for incentive travel, and reward and recognition programs for the coming year. It identifies key areas for change … Continue reading “IRF Releases Top Incentive Trends for 2017”

America’s Comeback City—Detroit

by Leslie Blair on January 12, 2017 in Group Travel, Individual Travel

Much as we enjoy touting the many wonderful aspects of our hometown, Traverse City, there’s another great city in our state that has been garnering quite a few accolades of its own lately. Yes, I’m talking about Detroit—the Motor City, Motown, or as it is fondly referred to these days, “The D”. After years of … Continue reading “America’s Comeback City—Detroit”

The Effects of Change on Employee Engagement

by Jillian Fehrenbach on December 29, 2016 in Employee Engagement, Employee Loyalty

Most of us will admit we aren’t crazy about change. We can also agree that most changes, especially big ones, have some type of impact on us. A new study looks closely at organizational change, and confirms what we thought we knew all along: intense change, such as a company merger or a change in … Continue reading “The Effects of Change on Employee Engagement”

Event Planning: Food Trends and Allergies

by Jillian Fehrenbach on in Group Travel, Incentive Travel

As we say goodbye to the old year and look forward to the new one, we also anticipate the emergence of new trends in event planning. And nowhere are we more obsessed with the latest trends than when it comes to what we eat! Regardless of the content we include in our meetings and incentives, … Continue reading “Event Planning: Food Trends and Allergies”

Navigating Those Not-Always-So-Friendly Skies

by Jillian Fehrenbach on December 21, 2016 in Incentive Travel

Airfare continues to be a major part of the travel budget for meeting and incentive planners. And while some sources are reporting they see prices leveling off, that isn’t what we’re experiencing in the real world, and we bet you aren’t either. In this article from USA Today, Rick Seaney shares 5 tips for finding bargain … Continue reading “Navigating Those Not-Always-So-Friendly Skies”

A New Understanding of Generational Differences: Millennials

by Jillian Fehrenbach on November 15, 2016 in Employee Loyalty, Team Engagement

It’s hard to pick up any type of publication these days without seeing something about Millennials and the impact they’re having on society. We decided it was time to get to the bottom of this issue, so at our recent VIKTOR Experience, we presented a session on this very topic. Here are a few of … Continue reading “A New Understanding of Generational Differences: Millennials”

IMEX: The World at Your Doorstep

by Jillian Fehrenbach on October 18, 2016 in Employee Engagement, Incentive Travel

The Incentive, Meetings and Events world comes together in Las Vegas every October for IMEX—the largest hosted buyer program in North America. It’s like taking a trip around the world in three days—on your feet! It’s the premier showcase for destinations, hotels, cruise lines, DMC’s, airlines, corporate gifts and premiums—with over 3,100 exhibitors in total. … Continue reading “IMEX: The World at Your Doorstep”

What’s Trending in the Incentive Industry?

by Jillian Fehrenbach on October 12, 2016 in Incentive Travel

According to the Incentive Research Foundation and the Incentive Federation’s 2016 Incentive Marketplace Study, there are several key factors impacting the incentive industry today. Number 1, the industry is growing. One of the major drivers of this growth is in non-sales incentives. The service economy continues to grow, and it’s predicted about 90% of the … Continue reading “What’s Trending in the Incentive Industry?”

Bye-bye Buyer’s Market

by Stephanie Roppolo on October 3, 2016 in Articles

In case you haven’t heard, we’re no longer operating in a Buyer’s Market. Those days are long gone and won’t be returning anytime soon. Flexibility and the willingness to eliminate certain clauses have gone by the wayside, only to be replaced by stiffer attrition and cancellation penalties, not to mention higher rates. And that’s if … Continue reading “Bye-bye Buyer’s Market”

Getting out of Your Comfort Zone

by Stephanie Roppolo on September 9, 2016 in Employee Engagement, Group Travel, Incentive Travel

Now, more than ever, incentives are about creating experiences. You don’t necessarily have to go to the most exotic destination or stay at the most exclusive resort. Today’s incentive winners are looking for authentic and destination specific experiences that immerse them in local culture and provide great photo ops for social media posts! So forget traditional … Continue reading “Getting out of Your Comfort Zone”

Top Merchandise Awards

by Stephanie Roppolo on August 3, 2016 in Employee Engagement, Employee Loyalty, Team Engagement

Sales incentives stand as the the prototypical rewards package most companies model their compensation strategy around. One of the biggest trends in merchandise these days is that more and more programs are being offered to non-sales employees. Whether it be a safety initiative, wellness or simply employee recognition, the “Incentive Marketplace Estimate Research Study” reports … Continue reading “Top Merchandise Awards”

Oh the Places You’ll Go!

by Stephanie Roppolo on May 5, 2016 in Group Travel, Incentive Travel, Individual Travel

Once you’ve made the decision to use incentive travel as a business tool, you have to decide where it is you’re going to go.  After all, the destination is the primary “carrot”, and you’ll want to use it to promote the trip and possibly even build a theme around it, so it isn’t a decision … Continue reading “Oh the Places You’ll Go!”

How to Make Your Incentive Travel Program Successful

by Stephanie Roppolo on October 22, 2013 in Employee Loyalty, Incentive Travel

Draw the line that connects the behaviors you want to motivate with the financial outcome you want to achieve. The Incentive Research Foundation (IRF) conducted research which uncovered five essential elements that, when combined, formed the core of the successful travel program. These were the items that made the program itself successful: The earning and selection … Continue reading “How to Make Your Incentive Travel Program Successful”

Incentives Move Business – Travel and the U.S. Economy

by Jillian Fehrenbach on October 21, 2013 in Employee Loyalty, Incentive Travel

In June of 2013, the Society of Incentive and Travel Executives (SITE), released a white paper with some compelling figures on incentives moving business. “Travel is the sixth largest U.S. industry in terms of employment and is a top 10 employer in 48 states. In 2010, the incentive travel, meetings and events segment of tourism and … Continue reading “Incentives Move Business – Travel and the U.S. Economy”

Employee Engagement: Your Key to Bottom Line Profitability

by Stephanie Roppolo on July 11, 2013 in Employee Engagement, Employee Loyalty

Employee engagement is a measurable degree of an employee’s positive or negative emotional attachment to their job, colleagues and organization that profoundly influences their willingness to learn and perform at work. They genuinely care about the future of the company and are willing to invest discretionary effort. Employee engagement scores also account for as much as half … Continue reading “Employee Engagement: Your Key to Bottom Line Profitability”